Trouble Shooting

I need more time - what do I do?

If you unexpectedly won't be able to give your designer input or feedback for a period due to circumstances, you can pause your project for a number of days. Similarly, if you need to request an extension of your design time, please send a message to hello@upscale.ch.

The project is taking too long, so how to speed it up?

The design process includes many steps that often take longer than expected but talk to your designer about creating or changing specific time frames. Agreeing to connect at least daily on the online collaboration board is a good way to keep the project on track.